
LeBlanc Global Business Model
While e-commerce plays a central role in LeBlanc Global's business plan, we believe caring about our customers is what will continue to push our company ahead of others. While the cost of obtaining a customer is costly, the cost of retaining that same customer is relatively low and produces higher yields over time. To sum it up, a strong and positive customer experience is what makes LeBlanc Global successful.
To make our company a leader, LeBlanc Global works hard to train our customer care representatives to know their products, take pride in what they sell and take the sincere initiative to help others. Our customer care people help our customers make smart purchasing decisions that will truly benefit them. Follow ups and surveys continue to refine our programs to help retain more customers.
LeBlanc Global is committed to building niche storefronts with themes that focus on customer experiences rather mere conversions though a numbers game. We believe a model based on strong and positive customer experiences will ensure the LeBlanc Global network will stand the test of time allowing our companies to continue to gain market share.



